Your privacy is our top priority at Jillievo. Here you'll find a full, transparent breakdown of how your personal information is collected, stored, and used.
Jillievo (jillievo.biz) respects your privacy and is fully committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and what measures we have in place to keep it secure.
By using the Jillievo website or mobile app, you agree to this Privacy Policy. If you do not agree, please discontinue use of our platform and contact us.
Jillievo will never ask for your password, full card number, or PIN. If you receive any such request, contact support immediately.
To provide you with the best experience, Jillievo collects certain necessary information. This data generally falls into three categories:
Information you provide when registering or managing your account:
Information collected automatically while you use the platform:
In some cases, information may be received from reliable third-party sources:
Jillievo uses your data only for specific, legitimate purposes. We never use your information in ways that aren't necessary.
| Purpose | Data used | Legal Basis |
|---|---|---|
| Account creation & management | Name, email, phone | Contract Performance |
| Identity Verification (KYC) | NID, date of birth, address | Legal Obligations |
| Payment processing | Mobile banking details | Contract Performance |
| Fraud Prevention | IP, device, transactions | Legitimate Interest |
| Customer Support | Contact details and description of the issue | Contract Performance |
| Promotions & bonus offers | Gaming history, preferences | Legitimate Interest / Consent |
| Responsible Gaming Monitoring | Betting Patterns, Session Information | Legitimate Interest |
Jillievo does not sell your data. However, in certain circumstances, information may be shared with trusted third parties:
Jillievo never sells or rents your personal information to advertisers or data brokers.
Jillievo uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure the platform works as intended.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect how the platform functions.
Jillievo uses industry-standard technology and processes to protect your data. Our security infrastructure is regularly tested and updated by third parties.
Use a strong password, never share it with anyone, and avoid logging in on public Wi-Fi. Your own vigilance is just as important as our security measures in keeping your account safe.
Jillievo only retains your information for as long as necessary. Retention periods vary by data type:
At jillievo, you have clear rights over your own data. We respect those rights and do our best to fulfill them as promptly as possible.
You have the right to know what information we hold about you. Submit a request to our support team and we'll respond within 30 days.
If any of your information is incorrect, you can request a correction. Many details can also be updated directly from your profile settings.
In certain circumstances you may request that your data be deleted; however, data retained under legal obligations may not be removable.
You can opt out of marketing communications or object to specific uses of your data — including by clicking the unsubscribe link in any email we send.
You may request a copy of your gaming history and account data in a machine-readable format.
You may withdraw your consent for any data processed on that basis at any time.
To exercise this right, contact us: support@jillievo.biz
Jillievo is strictly for individuals aged 18 and above. We never knowingly collect data from anyone under 18. Age is verified at the point of registration. If we suspect a minor has created an account, it will be immediately suspended and the associated data deleted.
If you become aware that a minor is using our platform, please let us know: support@jillievo.biz
Jillievo's servers and partners may be located in various countries. If your data is transferred outside Bangladesh, it is done so under strict data protection agreements. We ensure that your information receives the same level of protection regardless of where it is stored.
Jillievo may update this Privacy Policy from time to time. For significant changes, you will be notified in advance via your registered email or SMS. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
The "Last Updated" date at the top of this page is always kept current.
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:
We typically respond to data-related requests within 30 days. For complex requests, this may extend up to 60 days — you will be informed in advance if that is the case.
We don't just make promises — every commitment is backed by technical safeguards.
Jillievo never sells your data to third parties. Every data point we hold is used solely to serve you.
Every piece of your data is protected with 256-bit TLS encryption — the same bank-level security applies at jillievo.
You can view, correct, or request deletion of your data at any time — no questions asked.
We're upfront about which cookies we use and why. You're in control — non-essential cookies can be turned off at any time.
We do not retain data longer than necessary. A clear retention period is defined for each data category, and data is deleted once that period expires.
Jillievo's security systems are regularly audited by third parties and kept up to date against the latest threats.
Your data is fully secure at Jillievo. Join the platform trusted by millions of players in Bangladesh — open your account today and game with complete peace of mind.
18+ | Responsible Gaming | Data Protected